Vocabug support
Help with Vocabug.
Quick answers for play, progress, purchases and troubleshooting.
Playing Vocabug
How do I play?
Guide the worm with the on-screen arrows, swipe gestures or supported keyboard controls. Collect all required letter fruit, reach the portal, then rebuild the translated word from the fruit pieces.
Why does the same level show a different word?
This is intentional. A puzzle can be replayed with another word, so the 4,500 level layouts can teach a much larger vocabulary without repeating the same lesson every time.
Do I have to start at A1?
No. Choose any CEFR band that suits your current level. On iPhone and iPad, try 12 levels in each of A1, A2, B1, B2, C1 and C2 for free — 72 in total — and unlock the full campaign with one optional purchase. The paid Steam version includes the full campaign.
What is the Word Garden?
The Word Garden is a visual record of vocabulary you have encountered. It grows through eight stages as your learning history expands.
Progress & purchases
Where is my progress stored?
Progress saves automatically on your device. When iCloud is available on iPhone and iPad, learning progress also syncs through your Apple Account’s private CloudKit database. Use the same Apple Account to continue on another iPhone or iPad. Offline play still saves locally. No separate Vocabug account is required.
Do I need to save manually?
No. Progress saves automatically. On iPhone and iPad, cloud sync resumes when you leave a puzzle or Review. Settings → Cloud saves → Sync now is an optional retry, not a required save step. Cloud sync needs internet; local saving does not.
What about saves on Windows?
The Steam version saves automatically on your PC. If Steam Cloud is enabled and available for your account and game build, Steam uploads after you close the game and downloads before the next launch. Let Steam finish syncing before switching computers. Cloud availability depends on the rollout and your Steam settings; a local save is not proof of a completed cloud upload.
Can I move progress between iOS and Steam?
No. Apple and Steam progress are independent. iCloud sync is for iPhone and iPad using the same Apple Account; available Steam Cloud sync uses the same Steam account on Windows. Progress is not transferred between these platforms.
How do I restore the full-game purchase?
On iPhone or iPad, open Settings → Restore Purchase while signed in to the App Store account used for the original purchase. Internet is required to contact Apple. This restores the full-game unlock, not learning progress. On Windows, reinstall the game from the Steam Library of the account that owns it.
What happens if I delete the app?
Deleting the app removes local data but does not delete its cloud save. If a cloud save exists, Vocabug can restore it by syncing with the same platform account. Without a cloud save or suitable device backup, local progress may be lost. Device and iCloud backups are separate from Vocabug’s cloud saves.
How do I reset progress?
Use Settings → Reset progress. This clears stars and word history on the device and sends a reset to the connected platform account’s cloud save at the next successful sync. Other devices apply it when they next sync. Some preferences may remain. The action cannot be undone inside Vocabug, and it does not reset progress on the other platform.
Troubleshooting
iCloud progress is not appearing on my other device.
Check that both devices use the same Apple Account, have iCloud available and run a cloud-enabled Vocabug version. Select the same source and learning languages when comparing stars and words. Leave the puzzle or Review screen, return to the menu and allow time to sync. You can retry with Settings → Cloud saves → Sync now. Do not reset progress as a troubleshooting step. If you still need help, send your app version and the displayed cloud status — never your password or verification code.
The game has no sound.
Check the music and sound controls in Vocabug, then confirm your device volume and silent-mode settings. Restart the app after changing audio output devices.
I found a word or translation that looks wrong.
Please email the source language, target language, CEFR band, level number and the exact word pair. A screenshot is especially helpful.